Author: Kelly McLellan

  • Is Your Business Ready for a 3PL Partner? Here’s How to Know

    Is Your Business Ready for a 3PL Partner? Here’s How to Know

    As your business grows, so does the complexity of getting your products where they need to go. If you’re starting to feel like logistics are pulling you away from your real priorities, it might be time to consider partnering with a third-party logistics provider (3PL). But how do you know if you’re truly ready? At…

  • Why a Central Location Matters: The Strategic Advantage of Midwest Fulfillment

    Why a Central Location Matters: The Strategic Advantage of Midwest Fulfillment

    In the modern fulfillment landscape, meeting rising customer expectations for speed, accuracy, and reliability is non-negotiable. Brands are under pressure to deliver quickly and cost-effectively, while managing increasingly complex supply chains. This is where Midwest fulfillment comes into play. At Marketing Support Services (MSS), our centrally located Midwest fulfillment facility in Cincinnati, Ohio, provides a…

  • From Samples to Sales: How MSS Helps Building Product Brands Win Loyalty and Close More Deals

    From Samples to Sales: How MSS Helps Building Product Brands Win Loyalty and Close More Deals

    In the building products industry, competition is fierce—and attention spans are short. Whether you’re selling siding, decking, flooring, or trim, getting your product into the hands of decision-makers quickly and convincingly is critical. But speed alone isn’t enough. To turn one-time buyers into long-term brand advocates, you need more than just a great product—you need…

  • Precision, Efficiency, and Customization: How Our MultiCam CNC Router Enhances Sample Fulfillment

    Precision, Efficiency, and Customization: How Our MultiCam CNC Router Enhances Sample Fulfillment

    Precision, Efficiency, and Customization: How Our MultiCam CNC Router Enhances Sample Fulfillment In the building products industry, quality and precision matter. Whether you’re manufacturing siding, decking, flooring, roofing, or trim, the way you present your product samples can make or break a sale. That’s where our MultiCam CNC Router comes in—delivering precise, customized cuts that…

  • How to Turn Sample Requests into Sales: A Proven Strategy for Building Product Brands

    How to Turn Sample Requests into Sales: A Proven Strategy for Building Product Brands

    Cut. Assemble. Ship. How SampleWorks Simplifies Sample Production for Building Product Companies If you’re a building product manufacturer, you know that getting samples into customers’ hands is critical to closing sales. But handling sample production in-house? That’s a headache you don’t need. From cutting raw materials to assembling sample kits and shipping them out, the…

  • Creating Long-Term Loyalty Relationships: How MSS Helped a Tire Manufacturer Strengthen Dealer Commitment

    Creating Long-Term Loyalty Relationships: How MSS Helped a Tire Manufacturer Strengthen Dealer Commitment

    In a highly competitive, multi-brand sales environment, keeping your products top of mind is a challenge – especially when sales teams have multiple options to recommend. One multibillion-dollar tire manufacturer found itself struggling with exactly that issue. While their tires were high quality, they were just one choice among many for dealers and their sales…

  • How to Expand Your Business: Overcoming Logistics and Strategic Challenges

    How to Expand Your Business: Overcoming Logistics and Strategic Challenges

    Expanding your business – regionally or internationally – is a powerful way to increase revenue, reach new customers, and strengthen your brand. However, scaling successfully comes with its fair share of challenges, from supply chain logistics to regulatory hurdles. Brands risk delays, increased costs, and customer dissatisfaction without a clear strategy. At Marketing Support Services…

  • From Concept to Consumer: How MSS Helps Brands Thrive

    From Concept to Consumer: How MSS Helps Brands Thrive

    Bringing a product to market is an exciting journey – but it comes with challenges. From inventory management and order fulfillment to custom packaging and customer support, brands must navigate a complex landscape to succeed. That’s where Marketing Support Services (MSS) comes in. With decades of experience and a consultative approach, MSS helps brands across…

  • Why Beauty Brands Need a Smarter Supply Chain in 2025

    Why Beauty Brands Need a Smarter Supply Chain in 2025

    The beauty industry has always been fast-paced, but in 2025, the stakes are higher than ever. Beauty brands face mounting pressure to keep up with rapidly evolving consumer demands, meet sustainability expectations, and deliver products faster than the competition. In this landscape, an agile, innovative supply chain is no longer a luxury—it’s a necessity. At…

  • 10 Essential Questions to Ask Your Next Fulfillment Partner

    10 Essential Questions to Ask Your Next Fulfillment Partner

    When selecting a third-party logistics (3PL) fulfillment partner, making the right choice is crucial for your business’s success. To help you navigate this important decision, we’ve compiled an essential guide: 10 Things to Look for in Your Next Fulfillment Partner. Check out our comprehensive infographic below for a quick overview of these key considerations. Do They…